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Service and Support

Service and Support

We provide excellent services and technical supports to our clients, distributors, and integrators.

Technical Support

Training
Training

We provide trainings to our clients whether professional or beginner.

Programming
Programming

Our team will teach you how to use CNC control system, software, and how to complete it.

Debugging
Debugging

MC will help you check and repair problems in your operation, program, and machine.

Usability
Usability

We will teach you how to use the machine properly and effectively.

What We Do For You

Manuals
Manuals

All types of CNC machines are available with instruction manual so you can operate them easily.

Video
Video

We will communicate with you through video where we explain how you can operate the machine yourself.

Installation
Installation

Our professional engineers will go to your location to provide training about how the machine works.

Maintenance
Maintenance

We provide free maintenance training to your staffs and operators to guarantee your machine works in good condition.

Sales Services

As a leading digital cutting machine manufacturer, we make sure to provide you with stable technical service support. Our technical team, sales personnel, logistics personnel, and after-sales personnel is ready to support you. Our team will make sure that you find the right cutting machine for your project.

We will provide you with one-stop solution from inquiry to purchase. You can expect flexible payment methods, competitive prices, and on-time delivery of your orders.

Sales Services

Customer Service

Our customer service team is available 24/7 via email and chat support for fast response to your inquiries and product related issues.

Pre-Sales Services

Expert Advice: Our experts will guide you in choosing the best CNC cutting machines.

Custom Solutions: We have R&D team to provide custom-designed.

Product Demonstrations: We will show you how our machines work on-site or via video.

After-Sales Services

Installation and Guidance: MC will dispatch engineers to your sites so you can use your CNC machines quickly.

Repair Services: We provide repair services and maintenance inspections.

Spare Parts Supply: We stock complete inventory of spare parts ready to ship whenever you need them.

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